Head of Financial Accounts - Eleanor Thornhill
Eleanor has seen her career develop rapidly in the 4 years since she joined us, culminating in her promotion to Head of Financial Accounts.
“I was looking to join an organisation where I could not only further develop my career, but also work more closely with the business at large, from central support functions right through to operations. I found it here.
The Finance function within Provident is an integral part of the business. Ours is an energetic and open culture that encourages personal development and recognises success. Everyone is committed to supporting the business goals as best they can by offering an excellent professional service across the business. It’s a dynamic environment where team players will thrive, so you need to be someone who can rise to a challenge but also be able to share in each other’s success.”
Human Resources Development Officer - Abi Auker
Abi joined us with the goal of developing her HR career.
"I joined Provident because I wanted to join an organisation that I felt would both support me and offer me enough scope to further my career. In my experience Provident certainly offers you that.
Being able to get involved in strategic HR projects such as performance management and succession planning has really given me the springboard I was after. This along with a supportive culture and a real commitment to collaborative working means you’ll get every opportunity to learn and upskill yourself, in turn giving you the confidence to influence others and bring about innovative change. Not only that Provident are keen to support your professional development too! With their support I’m currently in process of becoming CIPD qualified."
Contact Centre Deputy Team Leader - Mohammed Shafiq
Mohammed wanted to join an organisation where he could use his people skills to further his career.
"As I had previous customer service experience there were a number of organisations locally that I considered joining. I chose Provident because I wanted to work somewhere that recognises achievement and would also offer me the opportunity to develop my career. I certainly made the right choice as I’ve enjoyed it from day one.
Our business is all about our customers. They’re at the heart of everything we do, so it’s crucial we provide them with an outstanding customer service experience. Since being promoted to Deputy Team Leader, my role is to ensure that the team continues to provide excellent service by managing resources, motivating others and focusing on ‘getting the job done’ by maintaining standards within the team. There’s certainly a great team culture with everyone striving to be the best. Not only that, you really do feel that your efforts will be rewarded. I’m proof of that."